itsu - Brunswick Centre

4.2 ( 425 reviews )
Checking... 11:00 AM - 7:00 PM See Hours
£10–20
Unit 16 Brunswick Square, London WC1N 1AF, United Kingdom
+44 20 7833 3347

Itsu - Brunswick Centre, located in London’s bustling Brunswick Square, is quickly becoming a favorite for both locals and tourists seeking healthy Asian cuisine. This restaurant offers a delightful array of hot and cold options, making it an ideal spot for vegetarians and meat-eaters alike. Diners enjoy its efficient self-service system, coupled with the attentive and friendly staff who enhance the overall experience.

Many patrons rave about the freshness and flavor of the dishes. One notable highlight is the Teriyaki Chicken, which received glowing reviews for its taste and presentation. Vegetarian options, such as avocado rolls, also steal the spotlight, allowing for a communal appreciation of flavors across dietary preferences. The quick ordering via kiosk makes dining here a breeze, and customers have noted that the ambiance is both inviting and upbeat.

One standout feature of Itsu - Brunswick Centre is its excellent customer service. The staff, particularly manager Greta and team member Wojciech, are praised for their helpfulness and warmth, contributing to a memorable dining experience. Overall, Itsu - Brunswick Centre has carved out a niche as a go-to Asian eatery that successfully combines delicious food with a welcoming atmosphere.

Amenities and More

  • Service options
    • Outdoor seating
    • Delivery
    • Takeaway
    • Dine-in
  • Popular for
    • Lunch
    • Dinner
    • Solo dining
  • Accessibility
    • Wheelchair-accessible entrance
    • Wheelchair-accessible seating
  • Offerings
    • Coffee
    • Healthy options
    • Organic dishes
    • Quick bite
    • Small plates
    • Vegan options
    • Vegetarian options
  • Dining options
    • Lunch
    • Dinner
    • Counter service
    • Dessert
    • Seating
    • Table service
  • Atmosphere
    • Casual
  • Crowd
    • Family friendly
    • Tourists
  • Planning
    • Accepts reservations
  • Payments
    • Credit cards
    • Debit cards
    • NFC mobile payments
    • Credit cards
  • Children
    • Good for kids

Reviews For itsu - Brunswick Centre

Agnieszka Widurek
Jul 1,2025
What a fantastic spot! I am vegetarian and had a lot of options to choose, but meat eater won’t be disappointed either. It’s self service but staff around are nicer than some waiters in the restaurants. Food is super fresh, healthy & filling- great price as well!
Suomirakastaa
Jun 23,2025
What a great little place! There are tons of hot and cold options. Easy to take out or dine-in...just scan your items at the kiosk and pay by card. A quick in and out. And it was yummy! I enjoyed their cucumber and mint still water and the avocado rolls.
M
May 31,2025
I met someone there for lunch on a few occasions and the food was always good. The staff are also especially friendly. One visit an ordering machine accidentally gave us one meal too many and the order was quickly amended, and the difference refunded by Wojciech! On top of that, he was such a pleasure to be around too and made our day!
Andy Jordan-Hawes
May 28,2025
We first rang this restaurant from the British museum to see if we had to book up as we have never been to an itsu restaurant before. We spoke to a very friendly member of staff who ended up being the manager Greta who told us we could just turn up and didn't need to book. After a short walk from the British museum (10 minutes) we arrived at the Brunswick Centre. From the moment me and my family entered this wonderful itsu restaurant we were greeted again by the lovely Greta who helped us feel at ease and explained how to use the food ordering system. In fact Greta was so good at customer service she even helped us use the ordering system and showed us the sizes of the meal options. Our 10 year old son had some sushi and loved it! We also tried the Teriyaki Chicken and the Thai Chicken rice bowl. We would totally recommend going to this itsu restaurant and sampling both the amazing range of Asian food and friendly service. I think the manager Greta really made our experience extra special and you can tell the pride she has in her work, a real asset to itsu and I hope she get the recognition from them she most definitely deserves!
Nicola and Marcos Donati Mixtun
Apr 25,2025
This morning I experienced yet another visit to a Itsu over many years, that had something of an amazing experience - making it so special that I felt right to write this review! The meeting I had ended much quicker than I had planned and as close to lunch time I wandered into your branch in Russell Square, and whilst the options in the refrigerated counters were brimming with some of my regulars/favourite, I lingered a little longer and the floor manager welcomed me and suggested he could possibly guide me to choose from the made to order specialities. As never tried before, he was most prompt in guiding me towards a double chicken teriyaki, that he arranged to be ready promptly and must say soooo delicious. Woytek (I hope I am spelling his name correctly) elevated my visit to new heights, brought my attention to a much wider range of choices that till now I never considered; and to crown my visit to full colours, even the toilet was in peak conditions. Thank you Itsu!
Terry Eastham
Apr 14,2025
Popped in with a colleague in search of a fast, tasty lunch and have to admit the store catered to our needs perfectly. Despite it being the lunch period, and the store really busy, the staff were very helpfuil - even letting us bypass the self serve screens to provide one-on-one service, which we were both happy with. According to my colleague who hadn't been to an Itsu before, the food was excellant and great value for money, and I can't disagree. Store was busy but very clean and tidy and we were able to find somewhere to eat with no fuss and were able to eat and converse without problems. Overall, a first rate lunchtime experience for the both of us.
MRSHYYETI
Mar 15,2025
The food came quickly and was tasty and fresh. The customer service was top notch; very helpful and friendly. The restaurant is in a really great location and the facilities are some of the cleanest I’ve found in London! It really makes a big difference. Good job!
Mike Whelan
Mar 14,2025
I happened upon this gem while on holiday from Australia. It was nice and clean, had a great selection of food to choose from, and was super tasty. And the service was awesome - the young guy with the short hair and beard (sorry I forget his name) was very attentive and helped me choose the perfect items from the extensive menu. I wish we had a place like this back home.

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